Terms of service

 

Terms of Service for Bespoke Cape Town

Effective Date: 28th May, 2024

Welcome to Bespoke Cape Town! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using the Bespoke Cape Town website (the "Site") and services, you agree to these Terms, our Privacy Policy, and any other legal notices or guidelines posted on the Site. If you do not agree to these Terms, please do not use the Site or our services.

2. Eligibility

You must be at least 18 years old to use our Site and services. By using the Site, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements.

3. Use of the Site

  • Account Registration: To access certain features of the Site, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
  • Account Security: You are responsible for maintaining the confidentiality of your account login information and are fully responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
  • Prohibited Conduct: You agree not to use the Site for any unlawful purpose or in any way that could harm, disable, overburden, or impair the Site. This includes, but is not limited to, transmitting any viruses or harmful code, attempting to gain unauthorized access to any portion of the Site, or engaging in any conduct that restricts or inhibits any other user from using or enjoying the Site.

4. Products and Orders

  • Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not warrant that the descriptions, images, or other content are accurate, complete, reliable, current, or error-free.
  • Pricing and Availability: Prices and availability of products are subject to change without notice. We reserve the right to limit the quantity of products we supply and to refuse any order you place with us.
  • Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order at any time after receipt.

5. Payments

  • Payment Methods: We accept various payment methods as specified on our Site. You agree to pay all charges incurred by you or any users of your account and credit card or other payment method at the prices in effect when such charges are incurred.
  • Payment Processing: All payments are processed through secure third-party payment processors. We do not store your payment information on our servers.

6. Shipping and Delivery

  • Shipping: We offer various shipping options. Shipping costs and delivery times may vary depending on your location and the shipping method selected. Detailed information on shipping can be found on our Shipping Policy page.
  • Delivery Assurance: All items are insured during transit. In the unlikely event that your order is lost or damaged during shipment, we will either send you a replacement at no additional cost or provide a full refund.
  • Customer Notification: You will receive a shipping confirmation email with a tracking number once your order has been dispatched. This allows you to monitor the delivery status of your purchase in real time.
  • Risk of Loss: We assume full responsibility for the risk of loss or damage to your items until they are delivered to you. Once the delivery is confirmed, the responsibility for the items transfers to you.

7. Returns and Refunds

Please refer to our Returns Policy for detailed information on returns and refunds.

8. Intellectual Property

  • Ownership: All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Bespoke Cape Town or its content suppliers and is protected by intellectual property laws.
  • License: You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal, non-commercial use. Any unauthorized use of the Site or its content is prohibited.

9. Limitation of Liability

To the fullest extent permitted by law, Bespoke Cape Town shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Site; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Site; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Site by any third party; (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site; and/or (f) the defamatory, offensive, or illegal conduct of any third party.

10. Indemnification

You agree to indemnify, defend, and hold harmless Bespoke Cape Town, its officers, directors, employees, agents, and affiliates, from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Site, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.

11. Governing Law

These Terms and any disputes arising out of or related to these Terms or the use of the Site shall be governed by and construed in accordance with the laws of South Africa, without giving effect to any conflict of laws principles.

12. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by posting the new Terms on the Site and updating the effective date above. Your continued use of the Site after the effective date constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Bespoke Cape Town

Thank you for choosing Bespoke Cape Town! We appreciate your business and look forward to serving you.